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TERMS & CONDITIONS

Here you will find our standard Kitchen Wrapping Terms and Conditions, which have been created to safeguard both our clients and our installers. These terms are meant to be used by any professional in the field and to provide a clear understanding of rights and responsibilities of all parties involved. By accessing and using these terms, you confirm that you have read, understood and agreed to be bound by these terms.

Kitchen Wrap Terms and Conditions

  1. Introduction

These terms and conditions (the “Terms”) apply to all kitchen and architectural wraps provided by the Company. By engaging in any kitchen wrap service, you are accepting and agreeing to be bound by these Terms. Please read them carefully before proceeding. The Company reserves the right to change these Terms from time to time, and your continued use of the service following any changes indicates your acceptance of the new terms.

  1. Guarantees

The Company offers a 12-month guarantee against peeling or curling on the face of any drawers, doors, or cabinets. The Company also offers an 8-year manufacturer’s guarantee against fading or discoloring of the vinyl.

  1. Quotations

All quotes provided by the Company are contractual offers. Quotations are valid for a period of 30 days. No binding contract will be formed between the parties until the Company has verified that the information provided for the quote is correct and a deposit of no less than 25% of the total price has been paid by the customer.

  1. Payment

Payment must be made before the Company’s installer leaves the premises. In the event that a revisit is required to complete the work, at least 50% of the total price (bringing the total paid to 75%) must be paid on the first day of installation, with the balance being paid on completion.

  1. Late Payments

In the event that the customer withholds any outstanding payments, a charge of 4% per week will be added until the payment is made in full.

  1. Kitchen Wraps

The purpose of a kitchen wrap is to change the color of a kitchen. Kitchen wraps are not intended to repair broken or damaged doors, units, or worktops. They are a cheaper alternative to buying a new kitchen or new doors. However, customers should be aware that imperfections may still be present depending on the current condition of their kitchen.

  1. Times and Dates

The Company’s team will always do their best to honor the booking, but in the event of sickness or production delays, the team will contact the customer to reschedule. The Company understands that this can be frustrating for customers, but hopes they understand that meeting deadlines has become increasingly difficult for all in these times.

  1. Worktop Wraps

Worktop wraps are designed to give the appearance of new worktops. They are not seamless and can be damaged the same as non-wrapped worktops. Therefore, customers are advised to use cutting boards and not put hot pots on the wrapped worktop. To achieve the best finish, the Company recommends that customers remove any obstructions, including old silicone, prior to our arrival. If obstructions are not removed, there may be visible joins and possible imperfections.

  1. Splashbacks

Splashbacks are only designed to cover old tiles and walls. They are not seamless and do not come with any guarantees. To achieve the best finish, the Company recommends that customers remove any obstructions, including taps, prior to our arrival. Old walls and cabinets may have size inconsistencies, and the Company’s team will do their best to compensate for this but allowances must be made.

  1. Silicone

For the best finish, customers are advised to remove all old mastic and silicone before installation. The Company’s team will install complimentary silicone service when necessary, but this service is not guaranteed. For a high-quality finish, the Company recommends that customers hire a professional for this job.

  1. Plug Sockets and Switches

  1. Replacement Doors Replacement doors are hand-made and may have slight imperfections. The size may not match the customer’s old door exactly. The Company allows for a 5mm difference in the new size vs. old.

  2. Cleaning It is the customer’s responsibility to ensure that the kitchen has been cleaned and all grease and grime removed prior to the installation. Failure to do so may affect the quality and longevity of the wrap. If the Company’s team arrives to start work and the kitchen is not clean and tidy, they may ask the customer to reschedule.

  3. Additional Services Any additional services that are not included in the original quotation, will be subject to additional charges, and the customer will be informed of the additional charges before the work is started.

  4. Limitation of Liability The Company shall not be liable for any indirect, special, incidental, or consequential damages, including, but not limited to, loss of profits or business interruption, arising out of or in connection with the provision of kitchen wrap services.

  5. Dispute Resolution In the event of a dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute amicably through negotiation and mediation.

  6. Governing Law These terms shall be governed by and construed in accordance with the laws of the country where the services are provided.

By engaging in any kitchen wrap services, the customer agrees to be bound by these Terms and agrees that these Terms are the complete and exclusive statement of the agreement between the parties.